FAQ
Frequently Asked Questions (FAQ)
1. What is Vortex Deals?
Vortex Deals is an online store that offers high-quality products, clothing, and electronic gadgets at affordable prices, shipping worldwide.
2. Do you ship worldwide?
Yes! We offer worldwide shipping to most countries.
3. How long does shipping take?
Shipping times vary depending on your location:
- USA & Canada: 7-15 business days
- Europe: 7-20 business days
- Asia & Australia: 10-25 business days
- Other regions: 10-30 business days
4. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can use this to track your package on our website or the carrier's site.
5. What is your return and refund policy?
We offer a 30-day return policy for unused and unopened items. If you receive a damaged or incorrect product, please contact us within 7 days of receiving your order for a replacement or refund.
6. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
7. How can I contact customer support?
You can reach us via email at [hannanmdabdul476@gmail.com] or through our Facebook page [https://www.facebook.com/share/164pkSkL6A/]
8. Do you offer discounts?
Yes! We regularly offer discounts and promotions. Follow us on social media for the latest deals.
9. Can I cancel my order?
Orders can only be canceled within 12 hours of purchase. After this period, the order is already processed and cannot be canceled.