Frequently Asked Questions (FAQ)
1. Where do you ship?
We offer worldwide shipping. No matter where you're located, we'll deliver your order to your doorstep.
2. How long does delivery take?
Delivery times vary by location:
USA, UK, Canada, Australia, UAE: 7–15 business days
Europe & Asia: 10–20 business days
Note: Delays may occur due to customs or high-demand periods.
3. How do I track my order?
Once your order is shipped, we will send you a tracking number via email. You can track your order using the link provided.
4. How much is shipping?
We offer free shipping on most orders. Any additional shipping costs will be shown during checkout.
5. Can I change or cancel my order?
You can request a change or cancellation within 12 hours of placing your order. Once processing starts, we can no longer make changes.
6. What is your return policy?
If you’re not satisfied with your purchase, you can request a return within 14 days of delivery. Items must be unused and in original packaging. Please contact us before sending anything back.
7. What if I receive a damaged or wrong item?
We’re very sorry! Please contact us immediately with a photo of the item, and we’ll arrange a replacement or refund.
8. How can I contact customer service?
You can reach us anytime at:
📧 shahriarahmodovi425@gmail.com
We aim to respond within 24 hours on business days.